A recent spate of BlackBerry Z10 grumbles have a rather familiar and disturbing echo of the past…
Research In Motion (RIM) had something of a nightmare with certain BlackBerry devices of old (namely the Curve and/or Bold smartphones) having a tendency to act rather strangely from time to time. The older generation BlackBerrys like these were known to occasionally overheat and seemingly reboot themselves for no apparent reason whatsoever.
Although these incidents in isolation were not too worrying, the knock-on effect of a loss of battery power of up to twenty per cent each time this happened was slightly more disconcerting.
Anyway, most BlackBerry fans will be thinking these issues are safely in the past thanks to the release of the new BlackBerry Z10; the snazzy new all touch screen smartphone from the Canadian giant. The addition of the new operating system based on QNX and the new Snapdragon S4 processors will probably have provided further reassurance.
Early reports however, have suggested that the reboot/power loss/overheating issues are not solely confined to the older generation BlackBerrys.
There are a number of different forums where purchasers of the new BlackBerry Z10 have been complaining about these very issues. In short what generally tends to happen is the screen will go completely blank (either light or dark) and the part of the phone near the camera starts to get very hot, very quickly.
The only solution is to remove the battery at this point. When the battery is re-inserted, the phone starts up like nothing was ever amiss; the only evidence of the fault being that the battery life will have plummeted somewhat.
This is certainly an issue we did not wish to see reappearing with the new BlackBerry handset; particularly as the new version of the favorite is struggling to provide sufficient battery life as it is.
It’s worth noting however, that other phones have been affected in a similar way, namely Samsung’s earlier Galaxy range and some other smartphones using the Android Ice Cream Sandwich operating system.